Retail Services

SIR30216 Certificate III in Retail NSW Department of Education RTO 90333

This course provides you with the skills and knowledge to work in the retail industry. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Is this course right for me?

Retail Services reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. These individuals possess a range of welldeveloped service based skills where initiative is required.

Where can this course take me?

The job roles that relate to this qualification may include:

• frontline sales assistant
• customer service representative
• shop assistant
• retail supervisor
• team leader
• senior sales assistant
• visual merchandising

This course can lead to further study, such as:

• SIR40316 Certificate IV in Retail Management
• SIR60116 Diploma of Retail Leadership
• SIR50217 Diploma of Visual Merchandising

Industry Curriculum Framework (ICF)

Australian Tertiary Admission Rank (ATAR) eligible course

HSC credit – 4 units

(2 units x 2 years or 4 units x 1 year)

Board Developed Course (240 hour

Have a question for our principal or teachers?

Our friendly office team can help you get in touch.

Contact us